Our Policy
When Will My Order Arrive?
* Orders are shipped between 3-5 business days.
* Original Paintings are shipped every Thursday through UPS
HOLIDAY SHIPPING
All orders are created ship on demand and during the holiday season it can be 5-8 business days.
Thank you for your patience during this busy time of year.
What Is Your Return Policy?
We do not except returns. Our Fine Art Prints and merch are POD making all sales final. Same applies to Original Paintings.
Each order is a custom work of art printed, made just for you. As such we do not accept return or exchanges. However we stand behind our craftsmanship, and are committed to making sure you are completely satisfied with your purchase.
Shipping Damage
We do our utmost to ensure that your prints are packaged carefully and arrive safety at their destination. If your items arrived damaged, please keep all the packaging and contents and contact us with your order info for further instructions. Please include a photo showing the problem on the product as well as the shipping packaging. We will do whatever we can to get you a replacement out the door as soon as possible.
For any concerns email:
Are You Open For Commissions?
My books are currently full at this time. Please send email to: vanalenartwork@gmail.com to be added to waiting list.
Thank you for your interest.
How Do I Connect With Customer Support?
You can reach out any time through email.
email: vanalenartwork@gmail.com
We will be happy to assist you!